From time to time we get feedback from first-time customers that we love sharing with potential customers. Our relentless pursuit of 100% customer satisfaction is something we take pride in. Our humanity unfortunately keeps us from ever meeting our goal. The comments below, however, are the type of motivation we thrive on. They certainly remind us that we are doing the right things most of the time.
Please share your comments on your experience with Mpix. We would love to hear from you.
I might add, too, that the comments below were not solicited.
Chris Vienna, VA
I just received my first order of prints from you; 10x13's and a 10x20. I tried out your "regular" paper, and the metallic coating paper, so I could compare, for future ordering. I love the print quality on both, but that metallic paper is simply spectacular! Also, the prints arrived so well packaged, and pretty darned fast for the shipping that I chose. I'm thrilled with my first mpix experience, and look forward to many more. Add my voice to the chorus of mpix converts!
Mike Bel Aire, KS
Hi, just wanted to let you know how pleased I am with my first order. Received the order today and was impressed by the way the prints were packaged. I thought it a very good sign that the prints were packaged so they stayed flat. I've not been as fortunate with other online companies. The prints looked great except a little on the red side. This has been a problem in the past and I'll crank out a little more red on my next order. The prints are printed on the metallic paper. Sounded interesting so I thought I'd give it a try...you may have ruined me for other papers now. Very impressive paper. I like how it pops off the page without being over the top. I...really...like... the...metallic...paper! Very pleased and thank you for a job well done.
Jennifer Independence, MO
I have a photography business out of my home and have been using Shutterfly for over a year now for my digital prints. A friend introduced me to your website and I just got my first order back...WOW!!!!!!! I cannot believe how much more professional these look! I wish I had started using your services a long time ago. Your prices are very comparable to shutterfly, but your quality far exceeds theirs. Just wanted to let you know how impressed I was! Thanks, your new devoted customer.