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The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

Last post 09-08-2008 2:30 PM by Manati. 8 replies.
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  • 08-27-2008 4:51 PM

    The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    2 days in and many swear words later, it looks like we have solved the Book Fiasco.

     

    *symptoms*

    1. Tried to make a simple Custom Hardcover book using mpix press.

    2. Had "Java Heap errors" all over the place, could not see the cover, could not export, could not upload to mpix.

    3. Molly and I went back and forth trying a few things, Tech suggestion of editing the info.plist file was the culprit.

    4. As there are no instructions on how to do this,  I thought I should share what I did, if any of you have the same nightmare I did.

    ============================================

    Solution that worked for me, and allowed me to upload the book to mpix. Again. Remember, this is on a new IMAC, (NOT a PC). I'm sure all you PC people have to trouble.

     ----------------------------------------------------------------

    Okay this is Madness, but I think we got it.


    Please check to see if the book went through this time..It went all good on my end.
        
    Total Pages:  28
    JobID: PhotoBook_xxxxxxxxxxxxxxxx


    The file the tech spoke about was in no way like the PC file... I think I just saved you 50 hours of troubleshooting...

    1. Control Click MPIX BOOKS program icon, click "SHOW PACKAGE CONTENTS"
    2. Open "Contents" folder.
    3. Open "Info.plist" in the Apple "textedit" progroam.
    4. Scroll Down to the Eighth (8th) line from the VERY BOTTOM OF THE FILE.
    5. WIll look like THIS ====>   <string>-Xmx2002000000  -Dapple.laf.useScreenMenuBar=true  -Dcom.apple.macos.useScreenMenuBar=true -XX:+JavaMonitorsInStackTrace -


    HERE IS THE FIX. !!!  The number should say Xmx512000000 when you open the file.

    CHANGE THAT NUMBER TO  Xmx2002000000

    You change the 51 to 200.  I have no idea why this works, what it does, or if I just ruined the internet (haha), but all I know, is that it worked.


    SIIIIIIIIIGH... 2 days of lost work.. but now I know we can fix this,


    Hope it helps someone else who uses a Mac with the Mpix book making software.


    Ken LeBleu
    www.lebleuphoto.com
    Gtrman

    Strange how laughter looks like crying with no sound....
    Raindrops taste like tears....without the pain.
  • 09-04-2008 11:43 AM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    No wonder I couldn't find it, I was looking in Mpix 2.0.

    So, do I still need to do this, or is it something that has been fixed on Mpix's end? 

  • 09-04-2008 12:00 PM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    id say dont do a thing UNLESS you are seeing problems...

     

    this all could be just me... (i have that kind of luck)

     

    But if you start seeing errors, that it can't complete somethinkg (like viewing the book BEFORE upload, then you may have to do what I did...

     

    Let me know how it goes

     

    Strange how laughter looks like crying with no sound....
    Raindrops taste like tears....without the pain.
  • 09-08-2008 11:51 AM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

     OK...just finished making a book and can't view it.  Angry

    Going to try Gtrman's suggestion.

    Is this something that needs to be fixed on Mpix's end?  I'd sure like an answer to this.  Smile 

  • 09-08-2008 12:02 PM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    Tried that and I still can't view anything before sending it off.

    Anyone have any suggestions?  I need this book before Sat! 

  • 09-08-2008 12:32 PM In reply to

    • Manati
    • Top 100 Contributor
    • Joined on 04-09-2007
    • Cusp-of-the-gunx, NY
    • Posts 2,214

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

     Have you done any Mac house keeping/cleaning?

    Akowoista_post_heart
    "Grant me chastity and continence, but not yet" (da mihi castitatem et continentiam, sed noli modo).
    St. Augustine
  • 09-08-2008 12:34 PM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    No

    Manati:

     Have you done any Mac house keeping/cleaning?

     
  • 09-08-2008 1:18 PM In reply to

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

    Well....for the next person this happens to...I emailed CS and they said the book went through just fine.  I guess I need to open up Adobe Reader in order to view it before sending it off.   

  • 09-08-2008 2:30 PM In reply to

    • Manati
    • Top 100 Contributor
    • Joined on 04-09-2007
    • Cusp-of-the-gunx, NY
    • Posts 2,214

    Re: The End (and solution) to a Book Making Nightmare on a Mac with the mpixpress software..

     Macs need a lil sprucing up also. May I recommend Macjanitor, free, my lady.

    Akowoista_post_heart
    "Grant me chastity and continence, but not yet" (da mihi castitatem et continentiam, sed noli modo).
    St. Augustine
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